Shipping & Returns

We offer free shipping within the continental US on orders above $99.

We currently ship everywhere in the continental US.

Once you place your order, we move fast. It takes 1-2 days to process and ship, then 3–5 business days to arrive at your door.

We do our best to get your order out the door quickly. Because of that, there’s only a short window to make changes. Once your order reaches our fulfillment center, we won’t be able to adjust or cancel it.

We want you to love your water and your experience with us.

If something’s not quite right, we’re here to help. Whether it’s a return, exchange, or refund, just reach out to our customer care team. We’ll walk you through the process and work with you to make it right.

Every return is reviewed individually to make sure we’re providing the best solution for your situation.

For any questions or concerns, feel free to reach out to us.
Call us toll-free: 1-800-503-2939
Email us: help@culligan.com